Help Center

How can we help?

Find quick answers about ordering, delivery, returns and using your Manthrum products.

Orders & delivery

After your order is confirmed, you will receive an email with tracking details as soon as the package leaves our facility. Orders are shipped in plain, unmarked exterior packaging.

Returns

Eligible orders are covered by our 100-day return period. Review the refund policy for conditions and instructions.

Product support

Start on the lowest setting, follow the guide included with the product, and stop using it if anything feels uncomfortable.

Still need help? Contact our support team.