MANTHRUM SUPPORT
Shipping Policy
Last updated: September 23, 2026
Order processing
Orders are processed after payment authorization. Processing and delivery estimates shown at checkout may vary by destination, carrier availability, holidays and customs.
Tracking
When tracking is available, it is sent to the email address used at checkout. You can also visit Track Order for help.
Discreet packaging
Orders are shipped in plain exterior packaging without product names on the outside.
Address changes
Contact us as soon as possible if an address is incorrect. We cannot guarantee a change after an order enters fulfillment.
Delays and delivery issues
Carrier scans can take time to update. If a package appears delayed, missing or damaged, contact us with your order number so we can review the available carrier information.